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Welcome to the AbsolutePay Support Center!Find answers to your questions, troubleshoot issues, and get guidance on using our services.

Who can refer their friends to AbsolutePay and become an affiliate?

All AbsolutePay account users are eligible to recruit their friends (become an affiliate). As an affiliate, you can share your unique referral link with friends and contacts. When someone signs up for a AbsolutePay card using your link and completes the application process, you earn a portion of their loading fee. Ensure that your referrals do not switch pages during the application, and that they pass KYC verification and activate their cards to qualify for the referral bonus.

What are the benefits of becoming an affiliate?
  1. Commission on Loadings: Earn 0.25% of each referral's card loading fee per transaction, credited directly to your card
  2. Immediate Earnings:  Rewards are reflected instantly once the referral’s card load is processed.
  3. Flexible Usage: Use your rewards to purchase AbsolutePay cards, top up your balance, or or for any other transactions through your Platform Wallet.
How can I get my unique referral link?

Log in to your AbsolutePay dashboard, navigate to the "Home" tab on the left sidebar, and you will find your unique referral link at the bottom of the page.

How do I claim my affiliate earnings?

Earnings are automatically deposited into your Platform Wallet once your referee’s transaction is processed. No manual steps are required.

Where can I view my affiliate rewards?

You will be able to view your rewards under the "Affiliate" tab. Here, you'll find your total earnings and pending earnings

When will I receive my rewards?

Your rewards will be credited to your account once your referee loads their card, and the transaction is fully processed. The timing of this depends on the processing speed of the transaction, but rest assured, you'll receive your rewards as soon as everything is finalized.

What should I do If I haven't received my rewards?

If your rewards are missing or not credited, please reach out to our customer support team at support@absolutepay.com. We’ll assist you promptly to resolve any issues.

Still have questions?

If you have any more questions, feel free to reach out to our support team by visiting our contact page for assistance with our general FAQ.

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